Chatbot

6 Tips for Designing Your First Chatbot

A chatbot, or often called AI chatbot, is a software program that has been designed to converse/chat with a user using conversational language via messaging apps, websites, phone, or mobile applications. There are many...

Ways to Improve Customer Loyalty and Retention

The more loyal customers feel to your business, the more likely they return to you for more purchases and recommend you to others. They are one of the most valuable assets of your business...

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